Via Ananda Sim​

Via Ananda Sim​

Originally shared by Sue T

How do you minimise on-line abuse? Start with the obvious - you need competent, well informed staff who are fully resourced to deal with the issue. This would include moderators as well as on the tech side.

"Depending on the size of the community, it requires people who have specifically been tasked with moderating a community, staying up to date on larger social and cultural issues that drive abuse, and learning from other communities about what threats they face. This of course has to be matched with the appropriate technological resources to build systems to protect and empower targets or potential targets."

I've certainly been put off participating in forums where comments aren't moderated and where there's an influx of people (or trolls) determined to prevent informed, civil discussion and who drown out everyone else.

via Kimberly Chapman


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